Need Help Right Now?
If you or someone you know has a gambling problem, immediate help is available in Singapore.
National Council on Problem Gambling (NCPG) — Free, confidential, 24/7 helpline
Our Commitment to Responsible Gambling
Namiki Singapore is committed to promoting responsible gambling. While online casino gaming can be a form of entertainment, we recognize that for some individuals it can become problematic. We actively support responsible gambling tools, provide clear risk information, and encourage players to use available safeguards.
Age Verification
All recommended casinos enforce strict 21+ age verification. We do not promote gambling to minors.
Time & Spend Limits
We encourage players to set daily, weekly, or monthly limits on both time spent and money wagered.
Self-Exclusion
All recommended casinos offer self-exclusion tools. We explain how to use them in detail below.
Signs of Problem Gambling
Problem gambling can affect anyone. Recognizing the warning signs early is critical to getting help before it escalates.
🚨 Warning Signs — Behaviour
- ●Spending more time gambling than intended
- ●Gambling with money meant for essential expenses
- ●Chasing losses by gambling more to win back money
- ●Hiding gambling activity from family and friends
- ●Lying about how much time or money you spend gambling
- ●Feeling restless or irritable when not gambling
- ●Using gambling to escape stress, anxiety, or depression
- ●Borrowing money or selling possessions to fund gambling
⚠️ Warning Signs — Emotional & Financial
- ●Preoccupied with gambling thoughts throughout the day
- ●Feeling guilt or remorse after gambling sessions
- ●Losing track of how much money you have lost total
- ●Taking out loans or credit to fund gambling
- ●Neglecting work, studies, or family responsibilities
- ●Failed attempts to cut back or stop gambling
- ●Experiencing mood swings related to gambling wins/losses
- ●Having relationship problems due to gambling
Self-Assessment — Do You Have a Gambling Problem?
Answer these 5 questions honestly. Answering "Yes" to two or more questions may indicate a gambling problem.
Have you ever gambled with money you couldn't afford to lose?
Have you ever lied to someone close to you about how much you gamble?
Have you ever felt the need to bet more money to get the same excitement?
Have you gambled to escape problems or feelings of helplessness, guilt, or depression?
Have you ever tried to win back money you lost by gambling more?
If you answered Yes to 2 or more questions, we strongly recommend contacting the NCPG or seeking professional support. Gambling problems are treatable, and help is available.
Tools to Control Your Gambling
Deposit Limits
Set daily, weekly, or monthly deposit limits in your casino account settings. Once set, most casinos prevent you from increasing limits immediately (typically 24–72 hours delay to prevent impulsive decisions).
Available in: Account Settings → Responsible Gambling
Session Time Limits
Set a maximum duration per gambling session. You'll receive a warning or be automatically logged out when the time limit is reached. Helps prevent extended unplanned sessions.
Available in: Account Settings → Session Limit
Cooling-Off Period
A temporary break from gambling — usually 24 hours to 6 weeks. During this period, you cannot deposit or access your account. Reversible after the period ends.
Available in: Account → Self-Exclusion → Cooling Off
Self-Exclusion
A permanent or long-term ban from a specific casino. Ranges from 6 months to lifetime. During exclusion, your account is closed and you receive no marketing. Cannot be reversed during the period.
Contact casino live chat or visit Account → Self-Exclusion
Reality Checks
Periodic pop-up reminders showing how long you've been playing and how much you've spent in the session. Configurable to appear every 15, 30, 45, or 60 minutes.
Available in: Account Settings → Reality Checks
Singapore National Exclusion (NCPG)
Singapore residents can apply for a national self-exclusion through NCPG that covers all regulated gambling venues including land-based casinos. Contact NCPG directly to apply.
Apply at: www.ncpg.org.sg or call 1800-6-668-668
Support Organisations in Singapore
National Council on Problem Gambling (NCPG)
Singapore's official problem gambling helpline. Free, confidential, 24/7. Counselling, family support, and financial assistance referrals available.
Gamblers Anonymous Singapore
Peer support fellowship for compulsive gamblers. Regular meetings in Singapore. Free to join. Support from others who have overcome gambling problems.
Samaritans of Singapore (SOS)
Crisis intervention helpline for emotional distress. If gambling problems are causing severe emotional or mental health issues, SOS provides immediate support.
Institute of Mental Health (IMH)
Professional psychiatric treatment for gambling addiction. Offers individual therapy, group therapy, and medication if required.
Safe Gambling Tips
Gamble for entertainment, not income
Treat casino gaming as paid entertainment — like dining out or cinema. Set a budget you're comfortable losing entirely.
Set strict time and money limits before you start
Decide in advance: this session I will play for X hours and spend maximum SGD Y. Stick to these limits no matter what.
Never gamble while emotionally distressed
Stress, anxiety, depression, or alcohol impairs judgment. Avoid gambling when in a negative emotional state.
Balance gambling with other activities
Gambling should be one small part of your social life — not the primary activity. Maintain friendships, hobbies, and routines outside of gambling.
Keep gambling separate from essential money
Never gamble with rent, bills, food, or savings money. Gambling funds should be completely separate disposable income.
Take regular breaks
Step away from the screen every hour. Go for a walk. Extended continuous sessions impair decision-making and increase risk-taking.
If You Need Help — Reach Out Now
Problem gambling is a recognised medical condition. It can be treated. You do not need to handle it alone.
Free. Confidential. Available 24 hours a day, 7 days a week.